Showing posts with label Twitter. Show all posts
Showing posts with label Twitter. Show all posts

Thursday, May 20, 2010

Asking for Referrals the Right Way!

I just got an email from another agent here in town.  At the end of her signature, in quotation marks no less, it says Oh, by the way....  and asks her nearest and dearest to refer anyone who is thinking of buying or selling their home.  This made me cringe.
It wasn't the quotation marks.  It wasn't the folksy, off-hand style (Oh! By the way!  I just thought of something!!).  It wasn't the fact that everyone from her best friends to her clients, to her business partners will get this request.
It is all of those things together.
Amazingly, I got an Article by Dirk Zeller today about just this very thing.  It is about asking for referrals from people you know.
The whole article is worth reading, but one of the standout quotes was:
Don’t merely use a throw away line like “Oh, by the way” before you ask for the referral. This tactic cheapens the referral process rather than raising it to the high level of honor and respect it deserves.  The client can see right through this cheap technique.
Wow.  He read my mind!  In a nutshell, if you respect your business and your clients, take the time to do things right.  You are asking them to let you into their circle, and what's more, you are asking them to vouch for your professionalism and trustworthiness.  This is a 2 way street, so show them the consideration you are asking them to show you, and you will see your referral business boom.

Wednesday, February 17, 2010

How Many Followers Can One Person Handle?

It seems to be a hot topic in the past few days.  Is it good to have a lot of followers on Twitter, or just a few?
I was first intrigued by the video blog of Steve Witsen.  He likens having a great many followers to trying to make an announcement to everyone at a U2 concert.  You'd have a lot of people to tell your message to, but most of them wouldn't listen.  Nor would they care.
By having a couple hundred (or less!) dedicated followers who are truly interested in what you have to say,  you target your message to those for whom it is relevant.  Lightbulb moment!
Another worthy blog that shares this sentiment and expands on it is that of Aliza Sherman on WebWorkerDaily (10 Things to Avoid in Social Media).  #8 goes a little something like this:
"Avoid the numbers gameSure you can use automated following tools and maybe get a slew of people following you back. But they’re not listening. They don’t care. I’ve always said that I’d rather have 100 friends, fans or followers who care than 1000 who ignore me.  Social media is not about the big numbers but what you do with the numbers you have — and what they do in return. Devoted actions of a few can have an exponential impact, far greater than inaction by many."
This game seems to change daily, so keeping up with it is at turns exhilarating and exhausting.  But somehow, the conventional rules of social interaction and traditional etiquette still hold. (Thankfully)  Building relationships and trust takes time and attention.  Or as we used to say "If you want a friend (follower, tweep, connection, link...) , be a friend."